# EPV│ABLE – Service Terms

**Version EPVABLE-LEISTUNGSBEDINGUNGEN-2026-09-08-V1.0**

These Service Terms supplement the general contractual terms specified in the booking process of the provider named there. They apply to the selected EPV│ABLE review service in business-to-business dealings. The selected service, the subject of the review specified during booking and the price and service overview displayed before conclusion are authoritative.

**One-off engagement.** EPV│ABLE is commissioned per review. A booking does not create a subscription. There is no annual minimum term and no automatic renewal. A further review, re-audit, EPV Verified or Total Health Check requires a separate engagement. Any existing GEN│RAL contract remains separate.

**Self-Audit.** The Self-Audit comprises a guided self-assessment for one property, one documented result and an overview of actions. The answers and evidence provided are within the customer's area of responsibility. The result is not an independent EPV confirmation and replaces neither EPV Verified nor a Total Health Check. Additional properties must be commissioned separately.

**Financial Health Check.** The Financial Health Check comprises financial management analysis for one company or property based on at least twelve and no more than twenty-four structured monthly periods. The customer confirms the allocation, period and completeness of the data basis. The result contains cost, earnings and liquidity signals, relevant variances, causes identified as hypotheses, and up to three prioritised management actions. The Financial Management Report is tied to the documented source and version. The service is not bookkeeping, tax advice, a statutory audit or the issuing of an audit opinion, and does not include any guarantee of an outcome. Direct DATEV API access is not required. EPV Verified is a separate service and is not replaced by the Financial Health Check.

**EPV Verified.** EPV Verified is a one-off professional review of the complete result specified in the booking. For a Financial Health Check, the specific analysis version, data period and source set are authoritative. Automated preliminary review may prepare completeness checks, contradictions, evidence, risks and open questions. Customer results labelled EPV Verified are issued only after human professional review and release by EPV. A positive confirmation is not owed. Annual repetition is not mandatory; a re-audit may be commissioned separately.

**EPV Verified Priority.** Priority comprises EPV Verified with prioritised handling and is offered only when an available time slot has been confirmed during booking. Within 48 hours, EPV provides professional release or a documented request for clarification. The period starts once booking and payment have been completed successfully and all required answers and evidence are complete. Necessary clarifications by the customer pause the period in a documented manner. Prioritisation does not guarantee a positive review outcome.

**Price and payment.** The price and service scope displayed before conclusion are binding. The agreed fees are net plus any applicable statutory VAT. The contractual and billing currency is EUR; any other currency displayed is for guidance only. The selected service is paid for once. The paid processing scope is activated only after confirmed payment; merely returning from the payment window is not sufficient. For EPV Verified, professional processing starts after payment and complete provision of the required information and evidence.

**Distinction from the Total Health Check.** The Total Health Check is a separate service and may be commissioned at any time without a prior EPV│ABLE booking. A recommendation to change services does not trigger an automatic engagement. If a THC starts within 30 days after the release of EPV Verified or EPV Verified Priority, EPV may manually agree a credit for review work already performed. There is no automatic entitlement to a credit. The Priority surcharge and fees for the Self-Audit and Financial Health Check are not credited.

**Responsibility and limits of results.** Self-Audit, Financial Health Check, EPV Verified and Total Health Check are distinct services and assurance levels. The customer's responsibility for decisions and implementation remains unchanged. Internal EPV master functions and ongoing GEN│RAL use are not owed solely on the basis of a single EPV│ABLE booking. Mandatory statutory rights and the liability provisions of the incorporated general terms remain unaffected.